Privacy Policy

1. Introduction

At Dextox ("we," "our," "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our library management platform, website, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email address, phone number, library details)
• Create student profiles (name, class, roll number, contact information)
• Process payments (billing information - processed securely by payment partners)
• Contact our support team
• Subscribe to our newsletter

2.2 Usage Data

We automatically collect certain information when you use our Services:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Interaction with features
• Log data and analytics

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send administrative messages and updates
• Respond to your comments and questions
• Provide customer support
• Monitor and analyze usage patterns
• Detect and prevent fraudulent activities
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted vendors who assist in operating our Services (payment processing, data analysis, email delivery)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Secure data centers with 24/7 monitoring
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you Services. If you cancel your account, we will delete your information within 30 days, unless we are required to retain it for legal or regulatory purposes.

7. Your Rights and Choices

You have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Delete your personal information
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device. You can control cookies through your browser settings. Types of cookies we use:

• Essential cookies: Required for platform operation
• Preference cookies: Remember your settings
• Analytics cookies: Help us understand usage

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our Services are intended for libraries and educational institutions. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Grievance Officer

In accordance with Indian IT Act and rules, we have appointed a Grievance Officer:

14. Contact Us

If you have questions about this Privacy Policy, please contact us: